Much fuss overnight about how interviews should be conducted. Some journalists say that only a telephone or face-to-face interview is acceptable; some prospective interviewees would rather do things in a way that suits them.
And most of the time, the latter is fine by me. Of course I’d prefer to talk to someone, but that’s not always possible or practical. When I ask someone for an interview, I give them the choice of medium. Phone, Skype, email, IM, anything - whatever suits them.
I consider this the polite thing to do, for one important reason: I’m being paid to interview people and write up what they say. But the interviewee is (most of the time) a very busy person with a life of their own. In agreeing to be interviewed, people are sacrificing their time to talk to me. That time might be otherwise spent earning a living, running a business or playing with their kids. The fact that they should be willing to give up some of it just to answer my stupid questions means they deserve my gratitude and respect. And that’s even if they skirt the questions.
This issue crops up at a very interesting time. This week I am trying to simultaneously interview a group of eight or nine people, on a series of issues. The group and I agreed that some kind of online discussion space was going to be the best way to do it, so we are using a bunch of chat spaces at Campfire. It’s an interesting experiment for me professionally; when it’s all over, I’ll post again on how successful (or otherwise) it was.
3 Comments
You should consider Tangler for group discussion as well. Would suit this kind of thing nicely.
I’m not sure an email interview is journalistically responsible. As writer, I’m expected to write as balanced piece as I can. This can only happen with some sort of human interaction.
The interviewee deserves to opportunity to feel me out and judge my perspective. Also, some people need and deserve a chance to warm up so they can show their best. Conversely reactions from the interviewee can help me find a line questions that may present something much more fair and get me to re-evaluate or shatter my own preconceptions.
Sadly, it doesn’t always work out. But I think writers should push hard for the phone or a face to face. Promise a time limit, and keep to it. Many times the interviewee will ask to extend. If they don’t, make sure you were prepared enough to get what you needed so no ones time was wasted.
And then there is the responsibility to the reader. The pieces most worth reading are always a result of a splash of serendipity and a twist of the unexpected. Those sorts of magical moments can only come from a real live chat.
Lou: I agree with most of what you’re saying. As I said in the post, I’d always *prefer* a telephone conversation or face-to-face meeting, but that’s not always possible or practical.
Also, I think it’s perfectly possible to have “human interaction” (as you put it) via email. A lot depends on the interviewee and their personal experience with email. In my line of work, I end up interviewing a lot of technically-savvy individuals who can be just as verbose and interesting via email as they can be in person.
What’s more, I have conducted interviews by email or Instant Message which have brought about those “magical moments” you mention, when the conversation has suddenly turned on one comment, and headed off in a sparkling new direction.
I’m not saying that’s always the case; just that I have seen it happen.
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