Escaping the iTunes Store billing loop

by Giles Turnbull

Some odd stuff has been happening today. In fact, before today.

I’d noticed that I was sometimes being prompted to fix “errors or omissions” in my iTunes billing information, every time I tried to buy an application from the App Store. Sometimes, though: not always.

But today it failed completely, and I was caught in a loop: try to buy app, get prompted to fix errors, fix them, click “Done”, try to buy app, get prompted to fix errors… and so on.

Others have been here.

My fix (and I have no idea how long this is going to work) was to remove my billing information altogether by choosing “None”. Quit and restart iTunes. Then enter it afresh. And restart iTunes again, just for good luck. And now – finally – it lets me buy something.

I’m just mentioning it, in case you get stuck in the loop too.

I need some fresh air.

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